Insurance Customer Experience Specialist
22 hours ago
As a Customer Service Representative with Dave Orr - State Farm Agent, you will be responsible for delivering exceptional customer experiences that drive the growth of our insurance agency. Your attention to detail, excellent communication skills, and ability to help others make you an ideal fit.
We are seeking a dedicated and customer-focused individual who is passionate about building strong relationships with our clients. If you have a desire to enhance your career while making a positive impact on our community, we encourage you to apply.
The successful candidate will be responsible for:
- Establishing and maintaining customer relationships through proactive communication and follow-up.
- Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Using a customer-centric approach to educate customers about insurance options and promote the development of our business.
Key Responsibilities:
- Building and maintaining strong customer relationships.
- Providing exceptional customer service through effective communication and problem-solving.
- Collaborating with other team members to achieve business goals.
What We Offer:
- Competitive hourly pay plus commission/bonus.
- Paid time off, including vacation and personal/sick days.
- Opportunities for career advancement and professional growth.
Requirements:
- Dedicated and customer-focused approach.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Estimated Salary: $45,000 - $60,000 per year
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