Customer Service Representative

1 week ago


Boaz, Alabama, United States BlueNova Industries Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide support and advice to customers on our energy products and services
  • Sell our products over the phone, with a focus on pellets
  • Expand our pellet business by identifying new sales opportunities and developing strategies to increase sales
  • Plan and implement measures to maintain and retain our existing customer base
  • Calculate and create offers for customers
  • Manage orders and ensure quality control
  • Maintain master data and keep it up to date
  • Establish new customer relationships and develop business with existing customers
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be highly organized and able to prioritize tasks effectively.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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