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Credit Account Coordinator

2 months ago

Tampa, Florida, United States Chadwell Supply Full time

Are you a motivated and detail-oriented individual? Join our dynamic team at Chadwell Supply, where we value innovation and hard work. We take pride in fostering a workplace that encourages collaboration and personal growth.

We are honored to be recognized as the National Apartment Association's 2023 Best Workplace in the Supplier Category.

What We Offer:

  • Competitive hourly wage ranging from $19 to $21, with opportunities for advancement.
  • Full-time schedule, Monday through Friday, from 10 AM to 7 PM. (Enjoy your weekends and paid holidays off).
  • Comprehensive benefits package including medical, dental, vision, life insurance, disability, 401K, and 104 hours of paid time off accrual. Additional perks include complimentary gym access and meal prep services.
  • Employee Discount Program.
  • Long-term career potential; many of our leaders began their journey with us seeking a job and discovered lasting career opportunities across our 28 branches nationwide.
  • Recognized as one of the Top 100 Companies in Tampa Bay for multiple consecutive years.
Position Overview:
The Credit Account Coordinator plays a crucial role in managing customer interactions related to credit applications, billing inquiries, and overdue payments.

Key Responsibilities:
  • Ensure adherence to company standards for accuracy and efficiency in all tasks.
  • Complete and submit daily paperwork and assignments as required.
  • Assess and extend credit to customers as appropriate.
  • Process payments and update customer accounts accordingly.
  • Engage with customers via phone, mail, and email to address overdue payments and facilitate collections.
  • Review and clarify terms of sale, service, and credit agreements with customers.
  • Document customer financial status and collection efforts accurately.
  • Maintain detailed electronic records of customer interactions and account statuses.
  • Determine when to escalate delinquent accounts to the legal department.
Qualifications:
  • Must be at least 18 years old.
  • Prior experience in collections, accounts receivable, accounts payable, or property management is preferred.
  • Strong interpersonal skills with the ability to communicate effectively with customers and team members.
  • Willingness to work flexible hours and overtime as necessary.
  • Reliable transportation is required.
  • A minimum of 3 years of experience in a professional environment.