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Lien Management Specialist
2 months ago
Salary: $22-$24/hour
ClaimAngel is a pioneering marketplace dedicated to providing clarity on legal funding for personal injury victims and their families. As an ethical funding solution, we aim to alleviate financial burdens that may hinder the settlement process. With competitive interest rates and transparent repayment terms, ClaimAngel is committed to delivering the financial support needed while pursuing just settlements. We are in search of a dedicated Lien Management Specialist who will report directly to the Director of Lien Management.
Key Responsibilities
- Manage daily communications from law firms and relay updates to our funding partners.
- Address inquiries through phone and email regarding account balances, payments, and invoices.
- Meticulously document servicing and case updates in Hubspot and associated worksheets.
- Compile weekly and monthly escalation reports.
- Act promptly to ensure all files are reviewed and updated on a quarterly basis.
- Conduct a high volume of daily outreach to law firms and claim adjusters to guarantee proper lien management.
- Oversee a substantial portfolio of business and claims, ensuring successful account recovery.
- Issue payoff letters to law firms and insurance entities in a timely manner.
- Collaborate with claim adjusters and law firms to confirm accurate lien placements on client accounts.
- Assist in the month-end closing process.
Qualifications and Skills
- A minimum of 2 years of experience in billing, collections, or accounting roles.
- Exceptional written and verbal communication skills to effectively engage with law firms, claim adjusters, and clients.
- Meticulous attention to detail and strong analytical abilities are essential for reviewing numerous records accurately.
- Excellent organizational, time management, and problem-solving skills to manage detailed information and meet deadlines.
- Ability to work autonomously as well as collaboratively within a team, managing multiple tasks and responsibilities simultaneously.
- Solid understanding of claims processes and experience interacting with adjusters and/or law firms.
- Proficient computer skills, particularly in Excel.
- Experience in banking, litigation funding, collections, or related fields is advantageous, especially with a focus on personal injury or legal sectors.