Highly Skilled IT Infrastructure Expert
6 days ago
We are Quantum World Technologies Inc., a leading organization in the technology sector, seeking an experienced Technical Support Specialist to join our team. As a highly skilled IT infrastructure expert, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our clients.
Job DescriptionThe successful candidate will have a strong background in aligning IT systems with organizational business processes, with at least 5 years of experience in this field. A Bachelor's degree in IT or Engineering is required, although relevant work experience can substitute for academic qualifications. In addition, the ideal candidate will have extensive experience with Microsoft 365 Administration, including user licensing, Teams management, Intune, Exchange Online, SharePoint, OneDrive, Bookings, and Defender for Endpoint.
The position requires expertise in troubleshooting and policy management for meetings, file access, device compliance, and email issues. The candidate should also be proficient in RMM tools for device management, patching, scripting, and security monitoring. Experience with Splashtop, remote desktop setup, and secure access configuration is also essential. Additionally, the successful candidate will have knowledge of ITSM tools like SolarWinds Samanage, managing workflows, SLAs, and metrics.
Estimated Salary RangeThe estimated salary range for this position is $80,000 - $120,000 per annum, depending on experience and qualifications. This compensation package reflects the company's commitment to attracting and retaining top talent in the industry.
Benefits and PerksAs a member of our team, you will enjoy a range of benefits and perks, including opportunities for professional growth and development, a competitive salary, and a dynamic work environment.
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