Operational Support Manager

3 weeks ago


Saratoga Springs, New York, United States 7-Eleven Full time

Company Overview

7-Eleven is a leading convenience retail chain with a rich history of innovation and customer satisfaction.

 

About the Role

We are seeking an exceptional Assistant Manager Trainee to join our team. As an operational support manager, you will be responsible for running night operations, overseeing customers, and providing excellent customer service.

 

Key Responsibilities

  • Operational Excellence: Run night operations efficiently, ensuring seamless customer experience.
  • Customer Service: Provide prompt, courteous service by discovering guests' needs and exceeding their expectations.
  • Cash Handling: Ring up sales accurately, maintain ethical integrity, and handle cash, checks, and other payments with honesty and professionalism.
  • Maintenance and Loss Prevention: Follow established policies and procedures to prevent loss due to employee actions, vendor activity, or customer behavior.

 

Requirements and Qualifications

  • Availability: Commit to open availability, including nights, weekends, holidays, and 24/7 shifts.
  • Leadership Skills: Demonstrate leadership potential by helping the Store Leader with day-to-day tasks and developing employees.
  • Positive Attitude: Foster a positive attitude and willingness to continuously improve and grow.
  • Skill Development: Develop essential skills in areas such as communication, problem-solving, and teamwork.

 

Compensation and Benefits

We offer a competitive salary range of $45,000-$60,000 per year, based on location and experience. Additionally, our comprehensive benefits package includes health insurance, retirement plans, and paid time off.



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