Customer Service Associate
7 days ago
U-Haul is seeking a friendly and motivated individual to join our customer service team as a Customer Service Representative. As a key member of our team, you will provide exceptional service to our customers, ensuring they receive the help they need to complete their journeys.
Responsibilities:
- Assist customers with U-Haul products and services, both in-person and over the phone.
- Use our smartphone-based U-Scan technology to manage rentals and inventory.
- Inspect and maintain equipment on the lot, including checking fluid levels.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring, and fill propane tanks.
- Drive a forklift, and participate in ongoing continuous education through U-Haul University.
Requirements:
- A valid driver's license and good driving record.
- A high school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear. The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 lbs.
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