Freight Brokerage Account Manager
2 days ago
At DSV A/S, we are seeking a highly skilled and experienced Account Manager to join our team in Kansas City. As an Account Manager, you will be responsible for managing our freight brokerage operations, building strong relationships with our customers, and driving business growth.
Key Responsibilities:- Negotiate with transportation carriers to obtain the best rates and services for our customers.
- Monitor and measure carrier service levels to ensure high-quality service delivery.
- Provide direction and set pricing guidelines for our sales team.
- Identify and pursue growth opportunities within our existing customer base.
- Prepare and distribute load-build reports for customers and carriers.
- Work closely with customers to receive and process transportation requirements.
- Assist in the training of our sales team members.
- Act as a next-level reviewer for troubleshooting errors and issues.
- Proactively handle customer shipment routing requests.
- Utilize transportation software systems to facilitate material movement, planning, and scheduling.
- Track and trace shipments to ensure accurate and up-to-date information is provided to customers.
- High school diploma required; college degree in logistics or supply chain preferred.
- 2+ years of experience in logistics, transportation brokerage, or a related field.
- Proficient in Microsoft Office applications and transportation management systems.
- Strong leadership, planning, and organizing skills.
- Excellent interpersonal communication and problem-solving skills.
- College degree in logistics or supply chain.
- Previous management experience.
- 5+ years of industry experience.
The work environment is fast-paced and dynamic, with a focus on delivering high-quality service to our customers. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.
DSV A/S is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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