Safety and Customer Service Professional
3 weeks ago
About the Role:
We are seeking a Safety and Customer Service Professional to join our team at First Student. As a key member of our operations team, you will be responsible for providing operational oversight and day-to-day management of our routes. Your primary focus will be on ensuring the safe transportation of our students and passengers.
Key Responsibilities:
- Monitor the welfare of passengers while in route and communicate any behavior problems or conditions of various stops with the driver.
- Assist in pre-trip and post-trip inspections of the bus and ensure that all necessary safety checks are completed.
- Cooperate and communicate with school personnel, students, and parents to ensure a positive and safe experience for all.
- Attend all safety and training meetings to stay up-to-date on the latest industry standards and best practices.
- Conduct emergency evacuations from the bus, including the use of exiting by emergency door.
Requirements:
- Good verbal communication skills and attention to detail.
- Early morning availability and ability to manage high degrees of stress.
- Judgement/problem solving skills and ability to work independently.
About First Student:
First Student is a leading provider of student transportation services, with a commitment to safety, customer service, and innovation. We are proud to offer a positive and rewarding work environment, with opportunities for career advancement and professional growth.
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