Client Support Specialist

3 weeks ago


Lithia Springs, Georgia, United States Horizon Staffing Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Fulton County. As a Customer Service Representative, you will be responsible for answering phones, taking client orders, handling customer complaints and assisting with questions about products. You must have a minimum of 4 years of experience in an office customer service setting to qualify. Additionally, you will be required to submit to a criminal background check and a drug screening.

The successful candidate will possess excellent communication skills, proficiency in Word and Excel, and a strong phone voice. They will also be able to work in a fast-paced environment, handle multiple tasks simultaneously, and provide exceptional customer service.

This is a temporary to hire position, offering benefits to those hired on. The hourly pay starts at $17.00 and increases based on your experience. To learn more about this opportunity, please see below:

Salary Range: $17.00 - $25.00 per hour

Benefits: Health, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for career growth and development.

Responsibilities:

  • Answer phones and respond to customer inquiries in a timely and professional manner
  • Take client orders and assist with product-related questions
  • Handle customer complaints and resolve issues in a fair and respectful manner
  • Maintain accurate records and reports as needed

Requirements:

  • 4+ years of experience in office customer service
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office (Word, Excel)
  • Strong phone voice and ability to multitask
  • Certification in customer service or related field preferred

How to Apply: Please submit your resume to us via email. We look forward to hearing from you



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