Patient Service Ambassador

3 weeks ago


Brooklyn, New York, United States Bedford Stuyvesant Family Health Center Full time

The Bedford-Stuyvesant Family Health Center (BSFHC) is a leading healthcare provider in North and Central Brooklyn. We are seeking a skilled Patient Service Representative to join our team.

About the Role

This role is responsible for obtaining and verifying patient demographic and insurance information to ensure accurate and timely reimbursement. The ideal candidate will be bilingual, fluent in English and Spanish, and possess excellent interpersonal skills.

Key Responsibilities
  • Greet and assist patients courteously
  • Initiate the registration process and maintain patient demographic information
  • Verify and update required insurance information at each visit
  • Collect payments and co-payments according to the set sliding fee scale
  • Schedule initial and follow-up appointments and maintain an accurate record
Requirements
  • High school diploma or general education diploma (GED)
  • Two years relevant work experience preferred
  • Excellent communication and organizational skills
What We Offer

We offer attractive compensation with comprehensive benefits including generous paid vacations, sick days, medical, dental, vision, 401(k), long-term disability, transportation plan, and holidays. Salary: $17-18/hour depending on experience.



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