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Culinary Service Associate

2 months ago

Louisville, Kentucky, United States Derby City Gaming, LLC Full time
Job Overview

At Derby City Gaming, LLC, we pride ourselves on delivering an exceptional dining experience that mirrors the rich history of our establishment. Our restaurant environment is designed to offer both comfort and sophistication, creating a memorable atmosphere for our guests.

The Culinary Service Associate plays a vital role in ensuring that the flow of orders from the kitchen to the dining area is seamless and efficient. This position is essential for maintaining the quality and timing of food service, ensuring that all dishes are served at their optimal temperatures and that guests receive their meals in a timely manner.

Key Responsibilities

  • Oversee the transfer of completed dishes from the kitchen to guests or servers.
  • Assist in organizing and prioritizing order tickets to ensure accurate food delivery.
  • Deliver food promptly to maintain high service standards.
  • Address any food or service-related concerns from guests, utilizing creative solutions to enhance satisfaction.
  • Conduct inspections of the dining area to uphold cleanliness and quality standards.
  • Facilitate communication between kitchen staff and wait staff to ensure smooth operations.
  • Remove any barriers to service efficiency, including those in food preparation and dishwashing areas.
  • Support fellow team members in their roles as needed.
  • Perform additional tasks as directed by supervisors or management.

Performance Standards

  • Maintain a proactive presence on the dining floor, focusing on guest service.
  • Foster positive relationships with team members and guests.
  • Exhibit excellent communication skills, both verbal and written.
  • Demonstrate attention to detail and a professional demeanor.
  • Showcase strong organizational skills and the ability to manage time effectively.
  • Possess outstanding multitasking abilities and remain composed under pressure.
  • Exhibit leadership qualities and effective communication.
  • Be self-motivated with a keen eye for detail.
  • Display strong analytical skills and knowledge of menu offerings.
  • Be available for shifts that may include evenings, weekends, and holidays.

Qualifications

  • Experience in a high-volume dining environment is preferred.
  • A high school diploma is required.
  • Ability to obtain necessary certifications as required.

Benefits Offered:

  • 401k plan with company matching.
  • Employee Stock Purchase Plan with discounts.
  • Comprehensive health, dental, and vision insurance.
  • Flexible spending and health savings accounts.
  • Complimentary short and long-term disability coverage.
  • Complimentary life insurance.
  • Paid time off.
  • Tuition reimbursement for educational advancement.
  • Team member discounts on various services and products.
  • Engaging team events and volunteer opportunities.
  • Recognition programs for outstanding team members.
  • Uniforms provided with discounted cleaning services.
  • Opportunities for promotions and professional growth.