Customer Service Representative

4 weeks ago


San Antonio, Texas, United States IBEX Full time

About the Role:

As a Sales and Service Consultant at IBEX, you will be responsible for creating an exceptional experience at every interaction for both new and existing customers. This role combines elements of customer service and sales, where you will work with customers patiently, tactfully, and efficiently to meet their needs.

Your day-to-day will involve selling and saving products and services, negotiating and completing save/service order requests from customers, accurately computing and quoting various fees and adjustments, and providing options to the customer based on product and service needs.

To succeed in this role, you must be fluent in Spanish and English, have experience in a customer-focused role, and possess outstanding communication and listening skills. You should also be able to work independently and make solid decisions.



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