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General Manager
2 months ago
Oak View Group is seeking a highly experienced and skilled General Manager to lead the efficient, professional, and profitable operation of the University of Kansas Gateway Stadium project and Conference Center.
Job Summary:The General Manager will be responsible for managing all aspects of the Stadium and Conference Center, including day-to-day business operations, revenue generation, and event management. This role requires a strong leader with excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Manage the day-to-day operations of the Stadium and Conference Center, including purchasing, policy administration, booking, sales, and marketing.
- Solicit new sources of revenue, both on and off the venue property.
- Develop and maintain relationships with reputable promoters, local market contacts, agents, and talent affiliates to attract concerts, shows, and entertainment events.
- Administrate specific plans and programs prescribed by corporate directives, including HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control, and crisis management practices.
- Initiate and grow community connections with the venue through local partnerships and collaborative event content planning with the University, the City of Lawrence, Jayhawk Hospitality, Explore Lawrence, local businesses, and community groups.
- Develop new business in the area of sports and entertainment suitable for the stadium and compatible with purpose to ensure the financial viability of the venue.
- Hire and develop the necessary staff to manage and operate a world-class venue.
- Generate financial, sales, and other reports detailing the arena activities in a timely manner.
- Prepare a proposed annual Operating Budget and submit it to the client/corporate.
- Coordinate with and provide support to the OVG Hospitality on-site General Manager.
- Service as the main point of contact with the KU contract administrator, Explore Lawrence, and City of Lawrence.
- Coordinate all of KU's activities in the new Gateway project plaza.
- Manage, oversee, and coordinate all of the required pre-opening activities for OVG within the KU Gateway stadium project.
- Oversee the day-to-day operation, ensuring technical and staff resource needs for all events, and successfully manage their efficient implementation.
- Ensure all agreements made regarding the Facility follow the contract, state, federal, and alcohol laws.
- Provide final approval for all contracts and agreements.
- Attend conferences and trade association meetings.
- Bachelor's degree or better from an accredited college or university in Business/Hospitality Management or related field.
- Minimum of ten (10) years management experience in a Stadium, Arena, Convention Center, or other similar public assembly facility.
- Minimum of 3 years' experience at a senior-level position serving as an AGM, GM, or Similar role.
- Experience opening a new venue.
- Experience working with higher education and collegiate athletics.
- The ability to research, develop, and maintain relationships with artist agents, artist management, as well as local, regional, and national promoters.
- Proven leadership skills.
- Demonstrated knowledge of event solicitation and presentation, public relations, advertising, and media relations, and event planning, facility operations, budget preparation, and personnel management.
- Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
- Ability to express ideas clearly through both oral and written communication.
- Superior Sales and Marketing skills.
- Knowledge of budget preparation and control.
- Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.
- Effectively work under pressure and meet tight deadlines in a fast-paced environment.
- Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner, which fosters a positive, enthusiastic, and cooperative work environment.
- Ability to make sound business/operations decisions quickly and under pressure.
- Ability to speak, read, and write in English.
- Solid working knowledge of computer applications: Microsoft Office, POS systems, timekeeping systems.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Ability to work independently with little direction.
Oak View Group is committed to equal employment opportunity and is an Equal Opportunity Employer. We offer a competitive salary, benefits package, and opportunities for professional growth and development.
We are a diverse and inclusive organization, and we welcome applications from candidates from all backgrounds. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
