Customer Service Representative

7 days ago

Littleton, United States Fred Loya Insurance Full time

Job Overview

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We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

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Salary and Benefits

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The estimated salary for this role is $45,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:

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  • \
  • Bonus pay\
  • Paid training\
  • Paid holidays\
  • Paid vacation days\
  • Paid sick days\
  • Health, dental, vision, and life insurance plans available\
  • 401(k) matching\
  • Opportunity for rapid career growth and advancement\
  • Performance evaluations every 6 months\
  • Reliable transportation\
  • Goal-oriented and self-motivated individual who can approach potential clients and offer our services\
  • Able to provide a first-rate experience for our customers\\-

Required Skills and Qualifications

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To be successful in this role, you will need:

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  • \
  • To be at least 18 years old\
  • To be bilingual (English/Spanish) or have the ability to learn\
  • To be a high school graduate or equivalent\
  • To have full-time employment availability\
  • To pass state licensing requirements\
  • To possess good customer service skills\
  • To have good communication skills\
  • To be reliable and goal-oriented\
  • To be able to approach potential clients and offer our services\
  • To provide a first-rate experience for our customers\\-

Job Responsibilities

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As a Customer Service Representative, your key responsibilities will include:

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  • \
  • Providing professional and courteous service to internal and external customers\
  • Answering any questions regarding customers' policies\
  • Accepting payments and processing transactions\
  • Identifying any potential needs the customer may have regarding their policy\
  • FOLLOWING UP WITH CUSTOMERS ON QUOTES, RENEWALS, AND CANCELLATIONS\
  • Involved with marketing initiatives for new business development on an as-needed basis\
  • Maintaining a neat and clean work area and office\
  • FNOLs (vehicle inspections)\
  • Taking vehicle pictures (squating, bending, flexing required)\
  • Bank run deposits\
  • Other duties as assigned\\-

Working Conditions

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Please note that some of the following working conditions may apply:

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  • \
  • Waiting period may apply\
  • Only full-time employees eligible\\-

COVID-19 Precautions

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We take the health and safety of our employees seriously. Our COVID-19 precautions include:

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  • \
  • Personal protective equipment provided or required\
  • Social distancing guidelines in place\
  • Sanitizing, disinfecting, or cleaning procedures in place\\-

Equal Opportunity Employer

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Fred Loya Insurance is an Equal Opportunity Employer. We recruit and hire the most qualified individuals without regard to race, color, sex, religion, age, national origin, sexual orientation, gender identity/expression, disability, citizenship, and veteran status.

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