Client Experience Facilitator
3 days ago
**About the Role**
We are seeking a highly organized and results-driven Client Service Coordinator to join our team. This key role involves creating seamless operations and delivering outstanding client service while showcasing exceptional organizational skills and problem-solving abilities.
**Responsibilities**
- Welcome clients warmly and manage appointment scheduling, reminders, and confirmations with precision.
- Assist with meeting preparation, follow-up, and resolving client inquiries in a timely and professional manner.
- Handle money movements and oversee team email and text communications to ensure seamless internal operations.
- Coordinate client communications, events, and marketing initiatives that drive engagement and loyalty.
- Help plan and execute memorable 'Wow' client experiences that exceed expectations.
- Maintain organized client files, records, and office supplies to support efficient day-to-day operations.
- Process client correspondence, mail, and check log system with accuracy and attention to detail.
**Requirements**
- A warm and engaging personality with the ability to build instant rapport with clients.
- Exceptional organizational skills and the ability to manage multiple priorities effectively.
- A proactive problem-solving mindset with keen attention to detail and strong analytical skills.
- Strong communication skills and confidence in client-facing interactions.
- Proficiency in Microsoft Office and CRM software (preferred).
**Salary and Benefits**
We offer a competitive salary range of **$22.50-$24.00 per hour**, along with comprehensive benefits package including:
- 401k with a match
- Three weeks of PTO accrued over the year
- Nine paid holidays
- Health insurance benefits with up to $250 towards premiums
- Short and long-term disability coverage
**Why Choose Us?**
Become part of a dynamic and client-focused practice where your contributions truly matter. Collaborate with a supportive team dedicated to excellence, integrity, and delivering memorable client experiences. Enjoy opportunities to grow professionally while working in a welcoming and professional environment.
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