Customer Service Representative
4 weeks ago
About the Role:
As a Customer Service Representative at DXP Enterprises, you will be the primary point of contact for our industrial customers, providing exceptional service and support to ensure their satisfaction and loyalty.
Responsibilities:
* Respond to customer inquiries regarding company products and services
* Process customer phone orders
* Check availability of stock and shipping dates
* Quote prices, fill orders to customer specifications, and process sales data via computer
* Assist the outside sales team by preparing price quotes and sourcing products
Requirements:
* Industrial products knowledge and mechanical aptitude a plus
* Safety product knowledge helpful
* Knowledge of Microsoft Office (Excel, Word, Outlook)
* Excellent communication skills
* Ability to lift, slide, and lower packages that typically weigh 5 lbs.-10 lbs. and may weigh up to 50 lbs.
Working Conditions:
* Office and warehouse environment
Training/Certifications:
* N/A
Shift Time/Overtime:
* Monday through Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary
Travel:
* N/A
Education:
* High school diploma or GED required
About DXP Enterprises:
DXP Enterprises is a leading provider of industrial products and services. We are committed to delivering exceptional customer service and support to our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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