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Security Systems Specialist

4 weeks ago

Baltimore, Maryland, United States Securitas Electronic Security Inc Full time

At Securitas Electronic Security Inc, we're seeking a skilled Security Systems Specialist to join our team. As a Security Systems Specialist, you'll be responsible for providing top-notch service on our electronic security solutions at customer sites. Your expertise in low voltage electronics will be invaluable in diagnosing and resolving application issues, ensuring application uptime and system performance.

Responsibilities

Respond to trouble tickets to ensure application uptime and system performance.

Work individually and as a team to diagnose and resolve application issues.

Execute preventative maintenance tasks to maximize application availability and identify system faults.

Perform routine configuration changes (user permissions, application configuration, etc.).

Document all system modifications through a digital change control tracking system.

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.

Perform pre-deployment end to end testing of all upgrades and major modifications.

Perform on site installations of software upgrades and major modifications.

Requirements

High School diploma required or equivalent.

Familiarity installing and troubleshooting low voltage equipment.

Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.

Strong working knowledge of Microsoft Office.

Strong written and verbal communications skills.

Working knowledge IP addressing equipment.

Excellent problem solving and analytical skills.

Excellent time management skills.

Positive attitude and strong work ethic.

Certifications in enterprise grade CCTV and Access Control systems a plus.

We offer comprehensive benefits including:

Highly competitive salary.

Company training and industry leading certification program.

Company Vehicle.

Company Cell Phone.

Medical, Dental, Vision, and Life Insurance.

Company Paid Short Term and Long-Term Disability.

401K with 60% Match up to 6% of salary.

Paid vacation, holiday and sick time.

Educational Assistance.

Exceptional growth opportunities.

Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.