Insurance Agency Manager
4 days ago
Job Title: Insurance Agency Manager
About the Role:
We are seeking a highly skilled Insurance Agency Manager to oversee the customer service and daily operations of our agency. As a leader, you will be responsible for developing and implementing customer service policies and procedures, handling escalated customer complaints and issues, and training and mentoring customer service representatives.
Responsibilities:
- Oversee the customer service and daily operations of the agency
- Develop and implement customer service policies and procedures
- Handle escalated customer complaints and issues
- Train and mentor customer service representatives
Qualifications:
- Strong leadership and organizational skills
- Excellent communication and problem-solving abilities
Salary: $60,000 - $80,000 per year
Location: [Location not specified]
Benefits:
- Paid time off
- Training & development opportunities
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