Sales Associate

3 days ago


Appleton, Wisconsin, United States Forever 21 Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Forever 21. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a welcoming store environment, and driving sales through effective selling techniques.

Key Responsibilities
  • Customer Service: Create a positive and welcoming environment for customers, responding promptly to their inquiries and needs.
  • Sales and Merchandising: Assist customers in locating merchandise, process sales transactions, and maintain visual standards for the selling floor and visual displays.
  • Teamwork and Adaptability: Demonstrate initiative, teamwork, and ownership in every interaction, adapting to a fast-paced environment and managing multiple tasks.
  • Store Recovery and Maintenance: Assist in daily store recovery, maintaining the store's appearance and adhering to company policies and procedures.
Requirements
  • Age and Experience: Must be at least 18 years old and have a minimum of one year of retail sales experience and previous cash handling experience.
  • Communication and Interpersonal Skills: Possess strong communication, organizational, and time management skills, with excellent interpersonal skills and the ability to act with integrity and business maturity.
  • Availability and Physical Demands: Must be available to work a flexible schedule, including evenings, weekends, and holidays, and be able to spend up to 100% of working time standing and walking.
Equal Employment Opportunity

Forever 21 is an equal opportunity employer and values a culture of inclusion and diversity within our workforce. We are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of protected characteristics.


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