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Patient Services Representative

2 months ago

Greenwood, Indiana, United States Universal Health Services Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Universal Health Services. As a key member of our admissions team, you will be responsible for providing exceptional customer service to patients, families, and visitors.

Key Responsibilities
  • Greet and Assist Visitors: Provide a warm and welcoming experience for all visitors, ensuring they feel comfortable and supported throughout their stay.
  • Answer Switchboard Calls: Respond to incoming calls in a timely and professional manner, providing accurate information and resolving issues as needed.
  • Check In Patients: Efficiently process patient check-ins, ensuring all necessary information is collected and accurate.
  • Assist with Clerical Duties: Perform various administrative tasks, such as data entry, filing, and other duties as assigned by leadership.
Requirements
  • High School Diploma or Equivalent: A minimum of a high school diploma or equivalent is required for this role.
  • Experience in a Healthcare Environment: Previous experience working in a healthcare setting, preferably in a hospital or medical office, is highly desirable.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for success in this role.
  • Ability to Work Night Shifts: This position requires the ability to work a variety of night shifts, including weekends and holidays.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for Growth: Career development opportunities within Universal Health Services and its subsidiaries.
  • Supportive Work Environment: A collaborative and supportive work environment that prioritizes patient care and teamwork.