Ski Industry Professional
3 weeks ago
Job Summary:
We're seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at Schweitzer Mountain. As a key member of our team, you will be responsible for providing exceptional guest service, handling sales transactions, and ensuring a seamless experience for our visitors.
Key Responsibilities:
- Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Process sales transactions, including ticket and season pass sales, using a computer system.
- Take digital photographs, print passes, and handle cash and credit transactions.
- Answer phone calls, respond to emails, and provide information to guests.
- Assist with daily filing and organization of materials, maintaining a clean and organized workspace.
- Develop knowledge of Schweitzer Mountain facilities, events, and services to provide accurate information to guests.
Requirements:
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities.
- Basic math skills and accuracy with cash handling.
- Computer literacy and experience with cash handling systems.
- Ability to work weekends, holidays, and variable shifts.
What We Offer:
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Discounts on outdoor gear, apparel, food, and lodging.
- Medical, dental, and vision insurance.
- 401(k) matching program.
How to Apply:
Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].
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