Ski Industry Professional

3 weeks ago


Missoula, Montana, United States Schweitzer Mountain Full time

Job Summary:

We're seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at Schweitzer Mountain. As a key member of our team, you will be responsible for providing exceptional guest service, handling sales transactions, and ensuring a seamless experience for our visitors.

Key Responsibilities:

  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Process sales transactions, including ticket and season pass sales, using a computer system.
  • Take digital photographs, print passes, and handle cash and credit transactions.
  • Answer phone calls, respond to emails, and provide information to guests.
  • Assist with daily filing and organization of materials, maintaining a clean and organized workspace.
  • Develop knowledge of Schweitzer Mountain facilities, events, and services to provide accurate information to guests.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy with cash handling.
  • Computer literacy and experience with cash handling systems.
  • Ability to work weekends, holidays, and variable shifts.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on outdoor gear, apparel, food, and lodging.
  • Medical, dental, and vision insurance.
  • 401(k) matching program.

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].



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