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Merchant Services Advisor

2 months ago

Salem, Oregon, United States Bank of America Full time

Merchant Services Consultant

Location: Multiple Locations

Job Overview:

At Bank of America, our mission is to enhance financial well-being through meaningful connections. We prioritize Responsible Growth, ensuring we deliver value to our clients, employees, communities, and shareholders consistently.

We are committed to fostering a diverse and inclusive environment for all employees. Our recruitment process seeks individuals from various backgrounds and experiences, and we invest significantly in our team members and their families by providing competitive benefits that support their overall well-being.

Bank of America values collaboration while also offering flexibility tailored to the diverse roles within our organization.

Position Summary:

This role focuses on delivering payment processing solutions to small business clients through dedicated partnerships with a select group of specialists, financial centers, and internal stakeholders. Key responsibilities include engaging with small business clients to assess their needs and provide tailored solutions that align with their objectives, particularly for more intricate opportunities.

Key Responsibilities:

  • Utilizes a consultative sales approach and industry knowledge to identify client needs across various sectors, including healthcare, retail, and B2B.
  • Proposes solutions that align with client requirements, emphasizing complex opportunities.
  • Aims to achieve sales and revenue targets while ensuring operational excellence and maintaining client satisfaction.
  • Fosters strong relationships and collaborates with internal teams to offer expertise on payment processing solutions.
  • Proactively identifies sales opportunities and builds a pipeline with internal partners and clients.
  • Acts as an advocate for clients, leveraging company resources to help them meet their goals.
  • Establishes connections with industry associations and adapts to the evolving landscape of payment processing.

Required Skills:

  • Strong client focus and relationship-building capabilities.
  • Excellent oral and written communication skills.
  • Consultative sales experience and pipeline management proficiency.
  • Problem-solving and teamwork abilities.
  • Effective time management and presentation skills.
  • Technical expertise with a minimum of 2 years in sales.

Desired Qualifications:

  • Familiarity with merchant products and solutions.
  • Multilingual skills are advantageous.
  • High school diploma or equivalent.
  • Experience with CRM systems and industry acumen.

Work Schedule:

1st shift (United States of America)

Hours Per Week:

40

Bank of America is an equal opportunity employer, and we encourage applications from all qualified candidates without regard to race, gender, age, or any other protected status.