Help Desk Field Engineer II

4 weeks ago


Flagstaff, Arizona, United States Sunstate Technology Group Full time
Job Title: Help Desk Field Engineer II

Are you a skilled IT professional looking for a challenging role that combines technical expertise with excellent customer service skills? We have an exciting opportunity for a Help Desk Field Engineer II to join our team at Sunstate Technology Group in Farmington, NM.

Job Summary:

We are seeking a highly motivated and experienced Help Desk Field Engineer II to provide on-site technical support to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues, installing and configuring computer systems, and providing exceptional customer service.

Key Responsibilities:
  • Provide on-site technical support to clients, including troubleshooting and resolving technical issues
  • Install and configure computer systems, peripherals, and network equipment
  • Develop and maintain strong relationships with clients to ensure their technical needs are met
  • Stay up-to-date with the latest technology trends and advancements
  • Collaborate with other team members to ensure seamless delivery of technical services
Requirements:
  • 3+ years of experience in a Help Desk or technical support role
  • Strong knowledge of computer systems, peripherals, and network equipment
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.



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