Help Desk Field Engineer II

1 month ago


Flagstaff, Arizona, United States Sunstate Technology Group Full time
Job Overview

Sunstate Technology Group is seeking a skilled Help Desk Field Engineer II to join our team in Farmington, NM. As a key member of our operations, you will provide essential onsite support to our clients, ensuring the smooth functioning of their systems and resolving technical issues efficiently.

Key Responsibilities:

  • Provide technical support and troubleshooting for client systems, including office computers, laptops, and peripherals.
  • Install and configure network equipment, including Switches, Routers, servers, CCTV, VoIP, and cabling.
  • Ensure the security and integrity of client systems, including user account information and system groups.
  • Collaborate with our team to resolve complex technical issues and implement innovative solutions.

Requirements:

  • Proficiency in computer systems, laptops, peripheral hardware, Operating Systems, and Microsoft Office suites.
  • Expertise in installing and configuring a wide range of devices, including computers, printers, and network equipment.
  • Strong problem-solving skills and a customer-centric approach.

Benefits:

  • Competitive salary range of $23 - $29 per hour, depending on experience.
  • Great benefits package, including Medical, Dental, Vision, 401(k), Life Insurance, and more.

Apply now to take the next step in your IT career and join our dynamic team at Sunstate Technology Group


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