Regional Accounts Coordinator
1 week ago
Safety Control, LLC. provides fire protection and safety services across the nation and regionally. Our services encompass fire extinguisher inspection, sales, and maintenance, as well as fire alarm and life safety equipment. We prioritize exceptional customer service and tailored solutions to meet clients' needs.
Job Description:
We are seeking a skilled customer accounts professional to support our team. As the Regional Accounts Coordinator, you will focus on customer retention through outstanding service and account management. You will build and maintain strong relationships with clients, understand their needs, and connect them with relevant products and services. The ideal candidate possesses excellent organizational skills, a helpful attitude, and a propensity for sales. You will work closely with our Regional Service Manager to provide service support and customer advocacy.
Responsibilities:
* Attend and prepare for weekly meetings with the Regional Service Manager
* Foster and maintain strong relationships with customers by scheduling regular service visits
* Answer company calls and provide prompt issue resolution
* Monitor and report on the status of customer accounts, including A/R and billing
* Provide administrative support through data entry, account reconciliation, and special project research
* Participate in occasional networking events and capitalize on business growth opportunities
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