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Life Enrichment Director

2 months ago

Ypsilanti Michigan, United States American House Senior Living Communities Full time
Job Summary

We are seeking a highly motivated and experienced Life Enrichment Director to join our team at American House Senior Living Communities. The successful candidate will be responsible for creating and implementing engaging programs and activities that enhance the lives of our residents.

Key Responsibilities
  • Develop and implement a comprehensive program of activities and events that cater to the diverse interests and needs of our residents.
  • Collaborate with the Community Relations Director and sales team to participate in prospective resident visits and ensure a seamless transition for new residents.
  • Perform resident orientations and ensure a high level of customer service is provided to our residents.
  • Create programming that incorporates the Seven Dimensions of Wellness Model and ensures all 7 experiences are met each day.
  • Manage and schedule guest entertainers, speakers, and outside vendors, including communication, payment, setup, and event execution.
  • Maintain direct communication with the regional and corporate Life Enrichment team through required reporting.
  • Foster positive relationships with external organizations, vendors, venues, and other contacts.
  • Promote events and activities to ensure all residents are aware and encouraged to attend.
  • Develop and monitor work schedules to ensure adequate staffing to meet our service standards.
  • Research and acquire new talent and entertainment for community events.
  • Prepare monthly newsletters using the current program.
  • Lead the Love Is Ageless program and ensure My Life Story Walls are current and all aspects of the program are being implemented.
  • Ensure the veteran's Wall of Honor is up-to-date with current residents, if applicable.
  • Use modern technologies to enhance programs offered.
  • Display proficiency with software applications, programs, and tools used by American House for the Life Enrichment Director position.
  • Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures, and balancing on a monthly basis.
  • Communicate with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities.
  • Represent American House professionally at all community events.
  • Maintain the Connected Living community screens and/or the main activity board.
  • Update seasonal/vacation decorations throughout the community.
  • Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants, or volunteers.
  • Create and manage outing sign-up sheets.
  • Comply with American House's mission and philosophy as well as written policies and procedures.
  • Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community.
  • Notify the Executive Director and other pertinent contacts of emergency situations.
  • Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community's vehicle(s).
  • Acquire and maintain CDL license, where required.
  • Provide leadership and guidance for all Life Enrichment Assistants and volunteers.
  • Complete all necessary paperwork for new volunteers.
  • Obtain all necessary paperwork and records for any animals visiting the community.
  • Place orders for all marketing materials in a timely manner.
  • Follow established safety regulations and quality assurance procedures.
  • Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region.
  • Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment.
Requirements
  • Capacity to read, analyze, and interpret facility forms, signs, and product instructions.
  • Ability to speak clearly and interpret verbal communication.
  • High degree of interpersonal relationship skills.
  • Strong organization and time-management.
  • Considerable initiative, judgment, and leadership.
  • Telephone and computer technology proficiency.
  • Problem-solving and reasoning abilities.