Technical Training Specialist

3 weeks ago


Sens, Bourgogne-Franche-Comté, United States Pavilion Payments Full time
Pavilion Payments

We are a leading provider of financial solutions to the gaming industry.

As a Technical Training Specialist at Pavilion Payments, you will play a critical role in ensuring that our casino clients are well-trained on our suite of financial services products.

This is an excellent opportunity for individuals with strong customer service skills and the ability to communicate technical information clearly.

The ideal candidate will have 2-5 years of direct customer service experience, preferably in a casino environment, and a strong understanding of casino operations.

A competitive salary of $60,000 - $80,000 per year, plus benefits, is offered for this position.

Job Responsibilities:
  • Product Training: Conduct comprehensive training sessions for casino cashiers and other employees on the use of our financial services products.
  • Reporting & Reconciliation: Train casino employees on how to generate and interpret reconciliation reports, ensuring accuracy and efficiency in daily financial operations.
  • Technical Support: Participate in the implementation of our products and providing light troubleshooting for issues regarding currently installed products.


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