Concierge Associate

2 days ago


Fort Lee, New Jersey, United States Planned Companies Full time
Job Title: Concierge

Planned Companies is seeking a highly motivated and customer-focused Concierge to join our team. As a Concierge, you will be responsible for providing exceptional service to our tenants, guests, and vendors, ensuring a warm and welcoming experience at all times.

Key Responsibilities:
  • Greet and assist tenants, guests, and vendors upon entering the building.
  • Develop and maintain relationships with tenants to provide personalized experiences based on their needs and preferences.
  • Schedule reservations and appointments at local restaurants, businesses, and entertainment venues.
  • Plan and organize on-site events to enhance the tenant experience.
  • Provide direction and referrals for local attractions, dining, and shopping.
  • Document and track mail, deliveries, and vendor services.
  • Answer telephones and maintain a professional lobby presence.
Requirements:
  • 3+ years of customer service experience.
  • Excellent written and verbal communication skills.
  • Basic computer skills and knowledge of local attractions.
  • Polite, friendly, and self-assured with good time-management skills.
  • Ability to lift up to 50lbs when needed.
Benefits:

Full-time employees are eligible for medical, dental, vision, and other ancillary benefits. All employees are eligible to participate in the company's 401K with an employer match.

Planned Companies is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.



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