Fashion Sales Associate

2 days ago

Fort Worth, Texas, United States Talbots Full time
About Talbots

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Our mission is to provide modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

Job Summary

We are seeking a highly motivated and fashion-forward Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth through effective styling and product knowledge.

Key Responsibilities
  • Provide an exceptional customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships, including active use of Concierge.
  • Service multiple customers at a time, multi-task, and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
  • Achieve sales and service metrics in key measurable areas, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
  • Complete projects as assigned, including operational assignments: filling orders, replenishment, recovery, etc.
Requirements
  • Demonstrate selling competence, styling expertise, and a love of fashion.
  • Driven to create, build, and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product, as well as lift, carry, and move at least 40 lbs.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.
  • Have open availability of (15 to 20) hours per week.
What We Offer
  • Growth: Talbots provides opportunities for growth and development, helping you to grow beyond this position and into the next.
  • Incentive Opportunities: We offer competitive incentives to drive sales growth and recognize individual achievements.
  • Generous Merchandise Discounts: Our associates receive 50% off Talbots and select Haven Well Within brand items, as well as discounts at brands across KnitWell Group.
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts, and more.
Our Values
  • We Win as a Team: We are dedicated to ensuring and applauding each other's success.
  • We Encourage Creativity: We foster a culture of innovation and smart risk-taking.
  • We are Committed to Building Relationships: We know, serve, and delight our customers and associates.
  • We Act with Integrity: We operate with transparency, candor, and respect.
  • We Respect and Value Diversity: We cultivate a dynamic and inclusive culture.
  • We Embrace Community: We bring positive change to those we live and work in.
EEO Employer Verbiage

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law.

Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact recruiting@talbots.com.

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