Healthcare Service Representative

1 week ago


Savage, Minnesota, United States Scott County Hospital Full time
Job Summary

This is a non-exempt 40 hour per week position at Scott County Hospital. The Healthcare Service Representative will provide excellent service to our customers in a competent, compassionate, and professional manner.

Key Responsibilities
  • Maintain patient confidentiality at all times.
  • Follow hospital policies and procedures.
  • Provide service to our customers and assist them with their needs, including billing questions.
  • Provide fitter services to our customers.
  • Balance cash drawer and perform end of day procedures.
  • Manage inventory for the hospital and the Scott City Clinic consignment closet.
  • Assist in accounts receivable functions, which include collecting payment for services rendered.
  • Assist with the posting of charges and payments.
  • Assist with day, month, and year-end procedures.
  • Assist with billing procedures, which includes processing insurance claims electronically and manually.
  • Complete orders for customers, updating data as needed.
  • Assign ICD-10-CM (diagnosis) and HCPCS (supply) codes.
  • Filing.
  • Not to work in excess of 40 hrs/wk unless approved by management.
Requirements
  • High School Diploma or GED.
  • Computer knowledge required.
  • Minimum typing speed of 30 wpm.
  • Accounting background preferred.
  • Personal Characteristics:
    • Friendly, compassionate, high energy, time oriented, well organized, able to do multifaceted tasks, neat in appearance, excellent communication and people skills, independent, and has a vision to see what needs to be done.


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