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Mentorship Program Supervisor

2 months ago

Baltimore, Maryland, United States Prescott HR Full time
Job Summary

We are seeking a highly skilled and experienced Mentorship Program Supervisor to join our team at Prescott HR. As a key member of our organization, you will be responsible for overseeing the daily operations of our mentorship program, ensuring the highest level of support and guidance for our participants.

Key Responsibilities
  • Lead and manage a team of mentors, providing guidance and support to ensure the success of our program.
  • Develop and implement strategies to enhance the mentorship experience, improving outcomes and participant satisfaction.
  • Collaborate with program managers to ensure alignment with organizational goals and objectives.
  • Provide coaching and training to mentors, enhancing their skills and knowledge to better support participants.
  • Serve as a liaison between mentors, participants, and program staff, resolving conflicts and addressing concerns in a timely and professional manner.
  • Monitor and evaluate program effectiveness, making data-driven decisions to improve program outcomes.
  • Develop and maintain relationships with community partners, stakeholders, and other organizations to promote the mentorship program and enhance its impact.
Requirements
  • Bachelor's degree in human services, social work, business, education, or a related field.
  • Minimum of three years of combined education and experience as a mentor or in a related field.
  • Current state-issued driver's license and valid auto insurance.
  • Experience working with youth who have had engagement in the criminal and child welfare systems.
  • Proven leadership and management skills, with the ability to develop and support high-performing teams.
  • Strong technology skills, including Microsoft Office Suite and other standard office equipment.
  • Excellent problem-solving skills, with the ability to investigate and identify system issues and problems.
  • Ability to work collaboratively with a team and leverage internal and external resources to achieve program goals.
Working Conditions

This is a non-exempt position under the Fair Labor Standards Act. The worker is not substantially exposed to adverse environmental conditions.

Prescott HR is an equal opportunity employer.