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Restaurant Operations Supervisor
2 months ago
Carl's Jr is seeking a dedicated Operations Supervisor to oversee our restaurant operations. This role is pivotal in supporting the General Manager and ensuring the restaurant runs smoothly and efficiently.
Key Responsibilities:
The Operations Supervisor is accountable for the performance of all team members, ensuring they meet their responsibilities and contribute positively to the restaurant's objectives.
• Foster a welcoming environment that enhances the guest experience.
• Address guest concerns promptly and effectively.
• Collaborate with the General Manager in recruiting skilled individuals who prioritize guest satisfaction.
• Promote continuous development of team skills, knowledge, and morale.
• Provide training, coaching, and constructive feedback to all staff members.
• Strive to maintain a positive and enjoyable workplace atmosphere while aligning with the restaurant's business goals.
• Manage labor resources efficiently to adhere to budgetary guidelines.
• Ensure compliance with all labor regulations.
• Uphold the highest standards of food safety and sanitation to protect the health of our guests and staff.
• Demonstrate integrity and treat all employees with respect and dignity.
• Exhibit a results-driven mindset and a desire for personal growth within the organization.
Qualifications:
Education:
High school diploma or equivalent required. A minimum of 1-2 years in a management role, preferably in the food service industry.
Work Hours:
Availability to work a standard 40+ hour week, with flexibility to manage restaurant operations effectively.
Location Flexibility:
Willingness to support various locations as needed, including covering for General Manager absences.
Skills & Competencies:
• Proficient in basic computer skills.
• Strong financial and analytical skills, including budgeting and cost management.
• Excellent organizational and time management abilities.
• Effective team-building and problem-solving skills.
• Strong verbal and written communication skills.
Physical Requirements:
Ability to work extended hours, stand for long periods, and lift 50-75 pounds comfortably. Must be able to navigate the restaurant and monitor operations effectively.
We utilize eVerify to confirm U.S. employment eligibility.