Host - Asian Noodle Bar

Job Overview

The Host is responsible for providing exceptional guest service and ensuring a welcoming atmosphere for all patrons. This includes greeting and seating guests in a friendly and professional manner, as well as serving as a concierge for VIP guests.

Purpose

At Wind Creek Chicago, we strive to create an exciting and inclusive environment where guests feel a sense of belonging and importance. Our Hosts play a vital role in achieving this goal by providing genuine engagement and positive energy.

Key Responsibilities

• Complete all pre-shift, running, and post-shift side-work as directed by the manager or supervisor
• Keep the work area neat, clean, and free of safety hazards
• Manage the Reservation Book and call guests to confirm restaurant reservations
• Answer phones and maintain a professional presence at the restaurant entrance at all times
• Know the menu offerings and hours of operation
• Greet and welcome guests in a friendly and professional manner
• Manage waiting guests and encourage them to wait in the Lounge area
• Seat guests efficiently and thank them as they leave the restaurant
• Assist other team members in clearing, cleaning, and resetting tables
• Communicate with the Dining Room team to ensure effective meal service and transition times
• Cheerfully accommodate the needs and requests of any guest
• Assist in the service of beverages and food as requested

Requirements

• High School diploma or GED required
• Must be 18 years of age or older
• Must be able to lift and carry up to 25 lbs
• Must be able to work independently and as part of a team
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Ability to adequately and successfully perform all aspects of this position
• Must possess a high level of maturity, dependability, and punctuality
• Demonstrated ability to communicate effectively in English, both verbally and in writing
• Must successfully pass a job interview and guest service audition
• Must complete Responsible Vendor Alcoholic Beverage Service and BASSET training
• Must complete ServeSafe Sanitation training
• Willing to work odd and irregular hours, including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required