Server - The Odyssey

22 hours ago

Granada Hills, California, United States Specialty Restaurants Corporation: Jobs Full time
Job Title: Server - The Odyssey

Join our team as a Server at The Odyssey, a renowned steakhouse concept in Granada Hills. As a Server, you will be responsible for providing exceptional guest service, ensuring a memorable dining experience for our patrons.

Responsibilities:
  • Guest Service: Provide personalized service to guests, ensuring their needs are met and they have an enjoyable dining experience.
  • Menu Knowledge: Have a deep understanding of our menu offerings, including ingredients, preparation methods, and special promotions. Be able to make recommendations and answer questions about the menu.
  • Order Taking: Take accurate food and beverage orders from guests, ensuring special requests and dietary restrictions are communicated to the kitchen staff.
  • Teamwork: Collaborate with other team members, including kitchen staff and fellow servers, to ensure smooth and efficient service. Communicate effectively with colleagues to relay guest preferences and special requests.
  • Table Maintenance: Set up and maintain dining areas, ensuring cleanliness, proper tableware, and condiments are available. Clear and reset tables promptly after guests leave.
  • Upselling: Promote additional sales by suggesting appetizers, desserts, and beverages to enhance the dining experience. Encourage guests to try our special dishes and beverages.
  • Payment Processing: Handle guest checks and payments accurately, processing cash, credit cards, and other forms of payment. Provide guests with receipts and thank them for their patronage.
  • Compliance: Adhere to all health and safety regulations. Maintain cleanliness and hygiene standards in work areas, including personal grooming and uniform standards.
  • Guest Feedback: Listen to guest feedback and resolve any complaints or issues promptly and professionally. Report feedback to the management team for continuous improvement.
Qualifications:
  • Previous experience as a server in a full-service, upscale restaurant setting is required.
  • Exceptional guest service skills with a friendly and approachable demeanor.
  • Strong communication skills and ability to work well in a team.
  • Knowledge of food and beverage trends, including wine and cocktail selections.
  • Ability to handle multiple tables and prioritize tasks in a fast-paced environment.
  • Attention to detail and accuracy in order taking and payment processing.
  • Flexibility to work evenings, weekends, and holidays as required.

Specialty Restaurants Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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