Bucyrus Guest Experience Lead

7 days ago


Bucyrus, Ohio, United States McDonald's Full time
Join Our Team as a Guest Experience Lead

We are seeking a friendly and enthusiastic Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating feel-good moments for our customers by providing exceptional service and ensuring their satisfaction.

Key Responsibilities:
  • Greet customers and communicate with them while ordering
  • Offer assistance with using the ordering kiosks
  • Provide support to customers in need of extra help
  • Check with customers to ensure they are satisfied with their food and offer additional assistance if needed
  • Ensure kids receive a kid treat
  • Handle any customer concerns
  • Communicate with the restaurant team to provide feedback and recommendations
What We Offer:
  • A competitive wage and benefits package
  • Opportunities for growth and development
  • A fun and supportive work environment
  • Flexible scheduling to fit your needs

We are committed to providing a positive and inclusive work environment for all our employees. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Requirements:

  • Must be 16 years of age or older
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills

Why Work at McDonald's?

At McDonald's, we are committed to being America's best first job. We offer a range of benefits and opportunities for growth and development, including college tuition assistance and high school completion programs. Our team is dedicated to providing exceptional customer service and creating a positive work environment for all our employees.

Equal Employment Opportunity:

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.


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