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Server Representative

2 months ago

Humble, Texas, United States Triple Shift Entertainment Full time
Job Summary:

At Triple Shift Entertainment, we are seeking a highly motivated and customer-focused Server to join our team. As a Server, you will play a vital role in ensuring an exceptional guest experience in our front-of-house area.

Key Responsibilities:

  • Take orders and address any customer inquiries in a professional and courteous manner.
  • Ensure customer satisfaction by handling any issues promptly and efficiently.
  • Verify customers' age for alcohol consumption and maintain a safe and responsible service environment.
  • Process payments accurately and maintain a high level of cash handling integrity.
  • Present menu items and make recommendations to enhance the dining experience.
  • Clear tables and maintain a clean and organized service area.
  • Serve food and beverages promptly and efficiently, ensuring that all guests receive their orders in a timely manner.
  • Describe food preparation methods to customers, highlighting the quality and freshness of our ingredients.
  • Perform cleaning tasks and assist with various duties as needed to maintain a high level of service quality.
  • Inform customers about specials and assist with setup for events, ensuring that all guests have a memorable experience.
  • Stock service areas and maintain supplies to ensure that all equipment and resources are available to provide exceptional service.
  • Offer local information to guests, enhancing their overall experience and promoting our brand.
  • Enhance dish presentation to ensure that all food is visually appealing and presented in a way that meets our high standards.

Requirements:

  • Possess a positive attitude and work well in a team environment, demonstrating a commitment to teamwork and customer satisfaction.
  • Excellent interpersonal and communication skills, with the ability to effectively interact with guests, colleagues, and management.
  • Proficient in handling money and operating POS systems, with a high level of accuracy and attention to detail.
  • Strong time management skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.
  • Committed to exceeding customer expectations and providing exceptional service, with a focus on delivering a memorable experience.
  • Motivational and positive attitude, with a passion for delivering outstanding results and contributing to the success of our team.