Revenue Cycle Representative
1 month ago
The University of Texas at Austin is seeking a skilled Revenue Cycle Representative to join our team. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service to patients, resolving account discrepancies, and ensuring timely payment of medical bills.
Key Responsibilities- Provide customer service to patients, responding to inquiries and resolving account-related issues in a timely and professional manner.
- Review and analyze patient accounts to identify discrepancies and resolve issues in a timely manner.
- Collaborate with revenue cycle management to resolve insurance payment discrepancies and improve billing efficiency.
- Assist in the development and implementation of process improvements to enhance revenue cycle operations.
- Provide support to the revenue cycle manager in the preparation of quarterly reports and other administrative tasks.
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum 6 months of relevant experience in medical billing or revenue cycle operations.
- Bilingual in Spanish; knowledge of insurance and billing procedures a plus.
- Excellent communication and problem-solving skills; ability to work in a fast-paced environment.
- Proficient in Microsoft Office and electronic health record systems.
- Bachelor's degree in a related field; certification in medical billing or revenue cycle management a plus.
- Previous experience working in a healthcare revenue cycle environment; knowledge of Athena electronic health record system a plus.
- Experience with Microsoft Teams, REDCap, or Smartsheet a plus.
The University of Texas at Austin offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
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