Revenue Cycle Representative

1 month ago


Austin, Texas, United States The University of Texas at Austin Full time
Job Summary

The University of Texas at Austin is seeking a skilled Revenue Cycle Representative to join our team. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service to patients, resolving account discrepancies, and ensuring timely payment of medical bills.

Key Responsibilities
  • Provide customer service to patients, responding to inquiries and resolving account-related issues in a timely and professional manner.
  • Review and analyze patient accounts to identify discrepancies and resolve issues in a timely manner.
  • Collaborate with revenue cycle management to resolve insurance payment discrepancies and improve billing efficiency.
  • Assist in the development and implementation of process improvements to enhance revenue cycle operations.
  • Provide support to the revenue cycle manager in the preparation of quarterly reports and other administrative tasks.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 6 months of relevant experience in medical billing or revenue cycle operations.
  • Bilingual in Spanish; knowledge of insurance and billing procedures a plus.
  • Excellent communication and problem-solving skills; ability to work in a fast-paced environment.
  • Proficient in Microsoft Office and electronic health record systems.
Preferred Qualifications
  • Bachelor's degree in a related field; certification in medical billing or revenue cycle management a plus.
  • Previous experience working in a healthcare revenue cycle environment; knowledge of Athena electronic health record system a plus.
  • Experience with Microsoft Teams, REDCap, or Smartsheet a plus.
What We Offer

The University of Texas at Austin offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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