Food Service Specialist

2 weeks ago


Houston, Texas, United States Ruths Chris Full time

Position Title: Server

Job Category: Tipped Employee

Job Overview:

As a Server, you will play a vital role in delivering exceptional dining experiences to our guests. Your primary responsibilities will include:

Key Responsibilities:

  1. Arriving on time for your scheduled shifts, dressed in the appropriate uniform, and maintaining high standards of personal hygiene.
  2. Receiving station assignments from the host or manager and completing all opening and side work tasks efficiently.
  3. Welcoming guests promptly, providing menu recommendations, and addressing any inquiries regarding food and beverage options.
  4. Taking and accurately recording guest orders using our established service protocols.
  5. Processing orders through the point-of-sale system to ensure timely preparation and delivery of all items.
  6. Delivering food and beverages with attention to presentation and quality standards.
  7. Monitoring guest satisfaction throughout their dining experience and responding to any needs or requests promptly.
  8. Maintaining cleanliness and organization of tables and service areas throughout the meal.
  9. Collaborating with team members to enhance the overall dining experience for our guests.
  10. Communicating any guest concerns to the manager to ensure swift resolution.
  11. Presenting checks and processing payments accurately.
  12. Completing closing duties and side work as directed by management.

Physical Requirements:

This position requires the ability to lift and carry items weighing up to 35 pounds, maintain balance, and perform various physical tasks such as bending, kneeling, and standing for extended periods.

Qualifications:

Successful candidates will possess strong communication skills, a commitment to teamwork, and the ability to operate point-of-sale equipment effectively.



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