Operations Director

Job Summary

Cavalier Produce is seeking an experienced Operations Director to oversee all aspects of our warehouse management, production processes, delivery logistics, and quality assurance protocols. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our facilities and driving business growth through process improvements and cost reductions.

Key Responsibilities

• Leadership and Strategy
  • Provide strategic direction and leadership to a multidisciplinary team encompassing production, warehouse, order picking, shipping, receiving, delivery logistics, quality control, and sanitation.
  • Develop and implement efficient processes for receiving, sorting, repacking, and processing various fresh produce items.
• Quality and Compliance
  • Collaborate closely with the quality assurance team to establish and enforce standard operating procedures (SOPs) and food safety protocols, ensuring strict adherence.
  • Ensure compliance with all regulatory requirements, including food safety regulations, and environmental regulations.
• Operations and Logistics
  • Develop and execute production schedules aligned with customer demand, while maximizing efficiency.
  • Manage inventory control systems to optimize stock levels and reduce waste.
  • Devise and oversee preventative maintenance programs to optimize equipment uptime and minimize downtime.
• Employee Development and Safety
  • Develop and deliver employee training programs.
  • Establish and maintain safety protocols to uphold a secure working environment for all employees.
• Financial Management
  • Manage the operations budget to ensure cost-effective resource utilization.
  • Identify opportunities for cost reduction and improved profitability while upholding quality and safety standards.

Requirements

• Possess a bachelor's degree in business administration, operations management, engineering, or a related field.
• Have five plus years of successful warehouse operations experience.
• Foodservice and retail industry experience a plus.
• Possess a proven track record of logistics management with a growing company.
• Ability to identify, analyze, and resolve problems independently and with sound judgment.
• Leads staff through effective communication, timely responses, team building, and collaboration.
• Produces cost savings by reducing credits, inventory waste, and staff overtime.
• Ability to multitask and adjust to changing priorities under stress of deadlines.
• Communicate regularly with management regarding warehouse issues and concerns.
• Solid organizational skills, including the ability to manage time and effectively prioritize.
• The ability to handle detailed information in a consistent, timely, and reliable manner.
• Experience with ProducePro and is a plus.
• Proficiency with MS Office.
• Excellent organization skills, attention to detail, and follow-through coupled with the desire to exceed customers' expectations.
• Proficiency with inventory management and related software.
• OSHA certification for forklift and other warehouse machinery use.
• Ability and willingness to regularly work Saturdays and Sunday on a rotating basis.
• Possess the ability to stand for four or more hours at a time on hard surfaces and in cold temperatures.
• Regularly manipulate items with arms, wrists, and hands for up to four hours at a time while operating machinery, organizing, and packing products, keeping house, and other related tasks.