Logistics Coordinator

5 days ago


Taylor, Michigan, United States Circle Logistics Full time
Job Title: Track & Trace Representative

We are seeking a highly motivated and detail-oriented Track & Trace Representative to join our team at Circle Logistics. As a Track & Trace Representative, you will play a critical role in ensuring the smooth operation of our logistics operations.

Key Responsibilities:
  • Enter new load orders into our proprietary web-based software
  • Initiate check calls to track and trace drivers on all pickups and deliveries
  • Communicate internal correspondence with drivers to ensure accurate documentation
  • Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
  • Maintain and collect proper paperwork for each shipment
  • Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
  • Maintain an outbound call volume of 100 calls per day
Requirements:
  • 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
  • Must have strong attention to detail
  • Ability to prioritize, balance, and organize information while completing multiple tasks.
  • Above average proficiency in Google Drive and Microsoft Suite
  • Excellent written and verbal communication skills
  • Excellent teamwork skills
What We Offer:
  • $15-$18 per hour
  • Full-time: 40 hours per week
  • On-site training and career development
  • Paid holidays, WFH days and paid time off
  • Insurance benefits including but not limited to: Health, vision, dental, life, and disability
  • 401(k) Plan


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