Customer Care Coordinator

3 weeks ago


Noblesville, United States Asccare Full time

About Asccare

We are a leading provider of senior care services, dedicated to delivering exceptional patient-centered care. Our team is passionate about making a difference in the lives of our patients and their families.

Job Summary

We are seeking a highly motivated and compassionate Customer Care Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring a positive experience for our patients and their families.

Key Responsibilities

  • Provide exceptional customer service to patients and their families
  • Act as a liaison between patients, families, and healthcare teams
  • Assist with admissions, discharges, and transfers
  • Collaborate with healthcare teams to ensure seamless care transitions
  • Participate in quality improvement initiatives to enhance patient care

Requirements

  • Bachelor's degree preferred; or 3 years equivalent experience in lieu of degree
  • Working knowledge of admissions process, customer services skills, and sales techniques
  • Customer Service focused and the ability to demonstrate core values

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment

Equal Opportunity Employer

Asccare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.



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