AI Product Development Lead

6 days ago


San Francisco, California, United States LogicMonitor Full time

About Us

We're a technology company passionate about innovation and customer satisfaction. Our team is dedicated to creating a work environment that fosters trust, customer obsession, agility, and continuous improvement. These core values guide our actions and drive us towards excellence. We believe in recognizing and rewarding individual performance, allowing our employees to grow professionally.

As a remote-first company, we empower our teams to work from anywhere. However, we also have Centers of Energy around the globe where our teams come together to collaborate, share ideas, and celebrate successes. Our flexible work model reflects how different people work best, ensuring everyone has the autonomy to thrive.

We're committed to being an equal opportunity employer, valuing diversity and promoting inclusivity. Every individual is respected and appreciated for their unique perspective and contributions. We encourage our employees to bring their authentic selves to work, fostering a culture of belonging and growth.

Job Overview

We're seeking an experienced AI Product Development Lead to join our team. In this role, you'll be responsible for driving the success of our Edwin AI product line, leveraging Generative AI to deliver exceptional value for our customers and partners.

Your primary focus will be on shaping and delivering an impactful product roadmap by understanding customer pain points, staying ahead in a dynamic competitive landscape, and harnessing expertise in Generative AI, AIOps, and Cloud technologies. You'll bring strong knowledge in alert management and IT workflow systems, as well as experience building and launching products for enterprise customers, particularly in AIOps and AI Assistants.

You'll work closely with cross-functional teams, including product managers, engineering, sales, product marketing, and design, to create exceptional product experiences for our customers.

Key Responsibilities

  • Act as the subject matter expert (SME) for Generative AI, AI Assistants, and AIOps.
  • Develop, maintain, and communicate a transparent product roadmap.
  • Establish and track key performance indicators (KPIs) for your area of ownership.
  • Shape and drive the vision for your domain, leveraging competitive intelligence, key business drivers, and industry insights.
  • Communicate execution plans and progress clearly to all stakeholders.
  • Lead cross-functional teams to achieve product goals, without direct authority.
  • Exhibit a startup mindset, taking initiative and being hands-on as needed.

Requirements

  • Bachelor's degree required; MBA, Computer Science, or Computer Engineering preferred.
  • 5+ years of product management experience in a software company, with a strong preference for AIOps and Cloud technology expertise.
  • Detail-oriented and strategic thinker with the ability to translate the big picture into prioritized, actionable tasks.
  • Proven track record in delivering successful features, products, or improvements.
  • Expert in agile development practices with hands-on application experience.
  • Skilled in communicating product roadmaps and prioritization to both internal and external customers.

Benefits

We offer a competitive salary range of $160,000 - $200,000 per year, depending on experience, as well as benefits that support your physical and mental well-being. Our package includes health insurance, retirement savings, and paid time off. We're proud to be an equal opportunity employer and welcome applications from diverse candidates.



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