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Customer Service Expert
1 week ago
As a professional Customer Service Representative, you will be responsible for ensuring that our customers receive exceptional service. This includes working directly with our customers to confirm orders, acting as a single point of contact for assigned customer portfolios, and ensuring that all day-to-day customer-related activities are dealt with in a courteous, accurate, and timely manner.
Accountabilities:
You will be accountable for managing and overseeing all order processes, providing timely and accurate information to internal and external customers, and facilitating effective communication with cross-functional departments and customers to improve the overall customer experience. You will also be responsible for building relationships with customers, maintaining and increasing customer loyalty, and driving operational excellence through the execution of world-class service delivery.
