Care Specialist

5 days ago

Prescott Valley, Arizona, United States Upward Health Full time
About Upward Health

Upward Health is a leading provider of in-home, multidisciplinary medical care. Our team of healthcare professionals is dedicated to delivering high-quality, patient-centered care to individuals in need. We are committed to making a positive impact in the lives of our patients and their families.

Job Summary

We are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a critical role in delivering chronic care management to high-complexity patients in their homes and communities. Your primary responsibility will be to conduct direct outreach to patients, enroll them in our program, and provide ongoing support to help them achieve their healthcare goals.

Key Responsibilities
  • Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
  • Meet patients in their homes or in the community to conduct needs assessments, set health goals, and provide education on healthy living practices.
  • Facilitate in-home provider appointments and coordinate care between patients and our care team as needed.
  • Support patients in meeting their healthcare goals, including quality measures, and work with our interdisciplinary team to meet market and organizational goals.
  • Analyze patient data to determine patient needs or treatment goals and assess physical conditions to aid in diagnosis and treatment.
  • Explain technical medical information to educate patients and cultivate relationships with primary care providers to ensure seamless care coordination.
Requirements
  • At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • A valid driver's license and auto liability insurance.
  • Reliable transportation and ability to travel within assigned territory or other as needed.
  • Experience in Chronic Care Management model or experience with chronically ill/elderly patients.
  • Long-time resident of the community with good knowledge of local resources.
  • Ability to complete Upward Health's initial training program and ongoing educational requirements.
What We Offer

Upward Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.

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