Guest Experience Manager
3 weeks ago
About the Role: This is a challenging and rewarding opportunity for someone who is passionate about delivering outstanding customer service. You will work closely with other departments to resolve guest issues and meet requests promptly. Your excellent communication skills will enable you to answer questions and provide accurate information about the hotel and local area.
Key Requirements:
- Previous customer service experience in a fast-paced environment.
- Strong verbal and written communication skills.
- Ability to read, write, type, and use basic technology.
- Availability to work evenings, weekends, and holidays.
Estimated Salary Range: $42,000 - $58,000 per year.
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Guest Experience Coordinator
1 week ago
Portland, Oregon, United States Fjällräven North America Full timeKey ResponsibilitiesSupervise Daily Operations: Ensure efficient opening and closing procedures, manage day-to-day tasks, and maintain a clean store appearance.Support Guest Experience: Assist customers with education, demonstrations, and product recommendations, while embodying Fjällräven's brand and values.Embody Brand Values: Uphold Fjällräven's core...
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Guest Experience Coordinator
3 weeks ago
Portland, Oregon, United States Embassy Suites Portland Tigard Full timeJob Description: Front Desk SupervisorWe are seeking a seasoned Front Desk Supervisor to join our team at Embassy Suites Tigard. As a key member of our front desk staff, you will be responsible for leading by example, championing the front desk staff, and creating memorable guest experiences.Key Responsibilities:Lead by example and champion the front desk...
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Hotel Guest Experience Manager
7 days ago
Portland, Oregon, United States Kimpton Hotels & Restaurants Full timeResponsibilitiesReview arrivals noting special requests, blocking rooms as needed.Check in and out hotel guests in a confident, professional and friendly manner.Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.Conduct...
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Guest Experience Coordinator
3 weeks ago
Portland, Oregon, United States Marriott International Inc Full timeJob Title: Reservations AgentWe are looking for a motivated and detail-oriented individual to join our team as a Reservations Agent. In this role, you will be responsible for managing all aspects of the reservations process, including responding to guest inquiries, verifying availability, and processing cancellations.Salary Range: $55,000 - $80,000 per...
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Guest Experience Specialist
7 days ago
Portland, Oregon, United States MKM Hotels Full time**Job Description**We are seeking a Guest Experience Specialist to join our team at MKM Hotels. In this role, you will be responsible for delivering exceptional guest experiences through various touchpoints, including front desk, phone, and email interactions.Responsibilities: Provide exceptional guest service through friendly, attentive, and courteous...
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Guest Experience Specialist
3 weeks ago
Portland, Oregon, United States Pyramid Global Hospitality Full timeJob Summary:We are seeking an exceptional individual to join our team as a Front Desk Agent. This role offers a unique opportunity to develop your skills in hospitality, guest service, and hotel operations. As a Front Desk Agent, you will play a critical part in ensuring seamless guest experiences throughout their stay.Main Responsibilities:Greeting and...
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Guest Experience Specialist
7 days ago
Portland, Oregon, United States MKM Hotels Full timeAre you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with a dynamic team? If so, we want to hear from you! Our Guest Experience Specialist role at MKM Hotels is the perfect opportunity to showcase your skills and make a real impact on our guests' experiences.About the...
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Guest Experience Coordinator
3 weeks ago
Portland, Oregon, United States Courtyard Portland East Full timeKey ResponsibilitiesThe Front Desk Agent plays a critical role in ensuring the smooth operation of the hotel front desk, handling guest queries, and providing exceptional service. Key responsibilities include:Estimated Salary: $48,000 - $58,000 per annum (dependent on experience)Checking in and checking out guests, processing payments and handling cash...
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Guest Experience Specialist
3 weeks ago
Portland, Oregon, United States Kizuki Ramen Full timeRamadan Restaurant Job DescriptionWe are hiring for servers to work at our Japanese restaurant, Kizuki Ramen. As a server, your primary responsibility will be to provide excellent customer service and ensure that every guest has a pleasant dining experience.Key ResponsibilitiesTake orders and serve food and drinks to guestsProvide excellent customer service...
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Guest Experience Representative
7 days ago
Portland, Oregon, United States Pyramid Global Hospitality Full timeOur MissionAt Pyramid Global Hospitality, we aim to deliver exceptional guest experiences by providing outstanding customer service, promoting a positive work environment, and fostering a culture of continuous improvement.As a Guest Services Agent, you will be responsible for checking guests in, ensuring proper credit is received, special requests are noted...
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Guest Experience Coordinator
7 days ago
Portland, Oregon, United States Marriott Full timeAt Marriott Hotels, we are committed to providing an unforgettable guest experience. As a Front Desk Operations Specialist, you will be responsible for ensuring that our guests receive the highest level of service and attention to detail.Your key responsibilities will include:Assisting guests with check-in and check-out proceduresProviding information about...
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Guest Experience Ambassador
1 week ago
Portland, Oregon, United States Blind Tiger Full timeEstimated Salary:$38,000 - $45,000 per yearJob DescriptionAs a Housekeeper at Blind Tiger, you will be responsible for ensuring the highest level of cleanliness and orderliness throughout the hotel. This includes maintaining common spaces, cleaning and preparing guest rooms, and providing exceptional customer service.Key ResponsibilitiesPerform daily...
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Guest Experience Team Member
7 days ago
Portland, Oregon, United States Rose Quarter Full timeCompany OverviewRip City Management is a leading provider of entertainment services, committed to delivering exceptional experiences for our guests.
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Guest Experience Coordinator
3 weeks ago
Portland, Oregon, United States Sage Hospitality Full timeQualifications:We require a high school diploma or equivalent, fluency in oral and written English, and the ability to use tact and understanding when dealing with customer service problems. Physical demands include prolonged standing, bending, and kneeling while filing and occasional carrying and lifting of files and office items up to 25 lbs.The ideal...
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Guest Experience Coordinator
3 weeks ago
Portland, Oregon, United States Marriott Full timeKey ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mailIdentify guest reservation needs and determine appropriate room typeVerify availability of room type and rateExplain guarantee, special rate, and cancellation policies to callersThe estimated salary for this position is $45,000 - $60,000 per year,...
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Guest Services Manager
7 days ago
Portland, Oregon, United States Sage Hospitality Full timeJob SummaryWe are looking for a highly organized and customer-focused Front Office Manager to manage the day-to-day operations of our front desk team. The ideal candidate will have a minimum of two years' experience in a similar role and possess excellent communication and leadership skills.As a Front Office Manager, you will be responsible for supervising...
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Hotel Room Attendant
4 weeks ago
Portland, Oregon, United States Courtyard Portland East Full timeCourtyard Portland East is seeking a highly motivated Hotel Room Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.Key ResponsibilitiesThoroughly clean guestrooms according to industry...
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Guest Experience Manager
3 weeks ago
Portland, Oregon, United States Hyatt Place Portland Full timeRequirementsTo succeed as a Front Desk Agent- Part Time at Hyatt Place Portland Airport/Cascade Station, you will need to possess the following skills and qualifications:High School diploma or equivalent required; College coursework in related field helpful.Experience in a hotel or related field preferred.Positive attitude and excellent communication...
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Guest Services Coordinator
3 weeks ago
Portland, Oregon, United States Peachtree Hospitality Management Full time**Job Description:**Peachtree Hospitality Management is seeking an experienced and detail-oriented Housekeeping Attendant to join our team. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and comfort in our guest rooms and public areas.About the Job:Clean and service guest rooms,...
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Guest Services Coordinator
3 weeks ago
Portland, Oregon, United States Sage Hospitality Full timeJob DescriptionAs a Guest Services Coordinator, you will play a vital role in responding to guest inquiries, resolving issues, and ensuring a positive experience for all visitors. You will also be responsible for managing cash transactions, operating the PBX system, and maintaining a clean and organized workspace.