Guest Experience Manager

3 weeks ago


Portland, Oregon, United States Courtyard Portland Tigard Full time
Join Our Team: We are seeking a skilled Guest Experience Manager to join our team at Courtyard Portland Tigard. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, handling all guest requests, and providing directions to ensure a smooth and enjoyable stay. You will also contribute to the success of the hotel through teamwork and collaboration with all departments.

About the Role: This is a challenging and rewarding opportunity for someone who is passionate about delivering outstanding customer service. You will work closely with other departments to resolve guest issues and meet requests promptly. Your excellent communication skills will enable you to answer questions and provide accurate information about the hotel and local area.

Key Requirements:
  • Previous customer service experience in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Availability to work evenings, weekends, and holidays.

Estimated Salary Range: $42,000 - $58,000 per year.

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