Museum Technology Manager Position

2 weeks ago

Johnson City, Tennessee, United States Bhutan Foundation Full time
{"title": "Museum Technology Manager Position", "description": "

Bhutan Foundation is seeking a highly skilled Museum Technology Manager to oversee the IT infrastructure of the Wangduechhoeling Palace Museum and Cultural Center in Bumthang. The successful candidate will be responsible for managing the museum's technology systems, including gallery interfaces, audiovisual equipment, and cloud-based solutions, to enhance visitor experiences and staff productivity.

Key Responsibilities
  • IT Infrastructure Management: Oversee the installation, configuration, maintenance, and support of hardware, software, and network systems.
  • Gallery Interfaces and Audiovisual Equipment: Manage technology used in galleries, multimedia exhibits, and audio guides.
  • Cloud-Based Solutions and Software Systems: Administer cloud-based systems and software, manage software licenses, updates, and subscriptions, and support enterprise applications like ticketing systems.
  • Server and Network Management: Oversee servers and ensure network security, conduct backups, and disaster recovery planning.
  • Website and Social Media Management: Manage and update the museum's website, integrate social media platforms with the digital strategy, and ensure website security and performance.
  • Graphic Design and Multimedia Production: Create and manage digital graphics and multimedia content, ensure technical compatibility, and optimal display of digital assets.
  • Security and Data Protection: Implement security protocols, ensure compliance with data protection regulations, conduct security audits, and risk assessments.
  • Administrative and Other Responsibilities: Manage IT projects, provide technical expertise for procurement, collaborate with departments to provide IT solutions, communicate IT policies and updates to staff, and provide IT and audiovisual support for museum functions.
  • User Support and Training: Provide technical support to staff, develop training programs, maintain an IT helpdesk system.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field. Advanced degree preferred.
  • Minimum 7 years' experience in IT management.
  • Essential Professional Skills & Knowledge: Strong IT infrastructure knowledge, experience in digital strategy and audiovisual technologies, knowledge of data protection regulations, fluent in at least one programming language, familiarity with multiple operating systems, ability to update code for exhibits and integrate new systems.
  • Attitude and Key Competencies: Technical Proficiency, Security and Risk Management, Communication and Collaboration, Problem-solving skills and ability to work under pressure, Integrity and ethical standards, ability to work independently and as part of a team, Urgency and prioritization skills, Excellent customer service skills.
Reporting and Line Management
  • Reports to Head of General Operations Department.
  • Works closely with other departments and curators.
  • Supported by a team of IT technicians/engineers.
Compensation and Benefits
  • Full-time position with competitive pay and benefits.
", "lang_code": "en-US"}

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