Club Concierge

Job Title: Club Concierge About the Role: We are seeking a highly skilled and customer-focused Club Concierge to join our team at Invited in Farmers Branch, Texas. As a Club Concierge, you will play a vital role in creating memorable experiences for our members and guests. Your exceptional communication skills, attention to detail, and ability to multitask will make you an asset to our team. Key Responsibilities: * Provide exceptional customer service to members and guests, ensuring a warm welcome and a seamless experience throughout their visit. * Direct members and guests to their destinations within the club, providing business and concierge services as needed. * Inform members and guests of club services, features, and upcoming events, both in person and over the phone. * Assist members in scheduling appointments and reservations for club programs and services, adhering to club standards. * Maintain the lobby, front entrance, workstation, and surrounding areas clean and free of debris, ensuring supplies are stocked for members and guests. * Accommodate member and guest requests for business services, including faxing, copying, mailing, and other concierge services. * Assist with member experience initiatives, such as the club newsletter, message on hold, and website calendar. Requirements: * Minimum of one year of experience in the hospitality industry or a similar role. * Service-oriented mindset and ability to make every guest feel valued. * Strong communication skills in verbal, written, phone, text, and social media communications. * Strong organizational skills and attention to detail. * Competent in working with multiple systems, including Microsoft Office Suite. * Positive attitude and willingness to work as part of a team. * High school diploma or equivalent. What We Offer: * Competitive salary and benefits package. * Opportunities for professional growth and development. * Collaborative and dynamic work environment. * Recognition and rewards for outstanding performance. How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website for more information and to submit your application.

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