Customer Service Coordinator

3 days ago


Hillsboro, Ohio, United States Utility Pipeline Ltd Full time
About the Role

As a Customer Service Representative at Utility Pipeline Ltd., you will be responsible for providing exceptional customer service to our valued customers. This is a full-time position with benefits, and we are looking for a motivated individual who is dependable, a quick learner, and a team player.

Key Responsibilities:

  • Process customer gas payments through the banking system
  • Provide customers' information about natural gas and its services, take or enter orders, cancel accounts, or obtain details of complaints
  • Ensure full customer satisfaction and maintain a friendly, helpful demeanor
  • Identify and prioritize problems and issues related to service areas

Requirements:

  • Education: High school diploma or equivalent
  • Experience: 1-2 years of related experience
  • Excellent verbal and written communication skills
  • Microsoft Office (Word, Excel, Outlook) proficiency

Salary Information:

The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience.



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