Customer Service Advocate

3 days ago


Hillsboro, Ohio, United States Utility Pipeline Ltd Full time
Job Summary

We are seeking a highly motivated Customer Service Representative to join our team at Utility Pipeline Ltd. in Hillsboro, OH. As a Customer Service Representative, you will be the primary point of contact for customers regarding their gas accounts and service issues.

Key Responsibilities:

  • Process customer payments through the banking system
  • Provide accurate and timely information about natural gas services, take or enter orders, cancel accounts, or obtain details of complaints
  • Ensure exceptional customer satisfaction and maintain a professional demeanor
  • Prioritize problems and issues related to service area

Requirements:

  • 1-2 years of related experience
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Microsoft Office proficiency (Word, Excel, Outlook)
  • Ability to multitask and work independently

Benefits:

  • Medical/Dental/Vision Insurance
  • Company matched 401K
  • Life Insurance
  • Paid time off for your birthday
  • Gym membership reimbursement
  • Employee Assistance Program

Our ideal candidate is a detail-oriented individual with excellent communication skills who can provide exceptional customer service. We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Apply today



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