Customer Service Advocate
3 days ago
We are seeking a highly motivated Customer Service Representative to join our team at Utility Pipeline Ltd. in Hillsboro, OH. As a Customer Service Representative, you will be the primary point of contact for customers regarding their gas accounts and service issues.
Key Responsibilities:
- Process customer payments through the banking system
- Provide accurate and timely information about natural gas services, take or enter orders, cancel accounts, or obtain details of complaints
- Ensure exceptional customer satisfaction and maintain a professional demeanor
- Prioritize problems and issues related to service area
Requirements:
- 1-2 years of related experience
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Microsoft Office proficiency (Word, Excel, Outlook)
- Ability to multitask and work independently
Benefits:
- Medical/Dental/Vision Insurance
- Company matched 401K
- Life Insurance
- Paid time off for your birthday
- Gym membership reimbursement
- Employee Assistance Program
Our ideal candidate is a detail-oriented individual with excellent communication skills who can provide exceptional customer service. We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Apply today
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